Consumer Protection

The collection of consumer debts is subject to a variety of laws, including the federal Fair Debt Collection Practices Act (FDCPA), the Florida Consumer Collection Practices Act (FCCPA), and the Telephone Consumer Protection Act (TCPA).

If you believe that your rights have been violated, that debt collectors are calling too early in the morning, too late in the evening, too often, etc., call us at (800) 763-3305 today.

If a debt collector has been abusive in its communications to you, has threatened you with jail time, has used profanity or scare tactics, make sure to call us to discuss this matter today.

If a debt collector has misrepresented the character or amount of an alleged consumer debt, your rights have likely been violated.

Governing federal and state law requires that debt collectors make certain disclosures in each communication to an alleged debtor.  Debt collectors must, for example, disclose in each communication that this is an attempt to collect a debt and that any information learned from the consumer during the communication may be used for that purpose.  If a debt collector has failed to make the proper disclosures in each of its communications to you, call (800) 763-3305 today to discuss your rights and what can be done.

If a debt collector is using a pre-recorded voice or an automated telephone dialing system ("autodialer") to contact your cellular telephone number without your permission to do so, or after you have revoked your permission to do so, your rights have likely been violated.  Call us today to discuss available remedies under the law.

Our office stands ready to assist Florida consumers, especially in these difficult times, as so many thousands have lost employment and income due to the COVID-19 pandemic.